Resume

Experience

Jan 2021 - Current
Raymond James Financial

UX Supervisor

Create multi-year strategies and roadmaps to drive evolution of and organizational support for true user-centered design, drive and ensure cross-project and platform wide consistency, facilitate collaboration to engage the organization in design, expand the reach of UX, mentor and develop UX team members, define department and process improvements, and oversee day-to-day operations.

June 2019 - Jan 2021
Raymond James Financial

Senior UX Designer, Team Lead

Review designs to ensure cross-project and platform wide consistency, lead collaborative efforts, mentor team members, and provide suggestions for department and process improvements

May 2015 - Jun 2019
Raymond James Financial

UX Designer

Work collaboratively with the user experience team, account managers, developers, and financial advisors to help research, plan, design and test engaging user experiences for Raymond James’ digital solutions, following the steps of the Raymond James UX Design process.

2014 - 2015
Ashley Furniture HomeStore

Graphic Designer

Working on all aspects of design for a global retailer, including print advertising, digital advertising, social media, in-store experiences, and promotional materials. Adhering to brand guidelines, while assisting in further brand development.

2012 - 2014
Landy Marketing

Graphic Designer

Working directly with customers addressing all of their marketing and design needs. Design projects include logos, direct mail, brochures, signage, trade show displays, vehicle wraps, billboards, web ads, and front-end web design.

2011 - 2012
Splinter Creative

Graphic Design Intern

Learning from some extraordinary mentors the ins and outs of the design agency world.

Education & Certifications

August 2020
Nielson Norman Group

UX Certificate - UX Management

Credential ID UXC#1021471

July 2019
Human Factors International

Certified Usability Analyst

Credential ID #2019-7496

December 2017
Nielson Norman Group

UX Certificate - Interaction Design

Credential ID UXC#1021471

2005 - 2010
Minnesota State University Moorhead

Bachelor of Fine Arts - Graphic Design

UX Skills

  • UX Design
  • User Research
  • Wireframes
  • Task Flows
  • Prototyping
  • User Interviews
  • Ideation Workshops
  • Usability Testing
  • Design Systems

Leadership Skills

  • Design Reviews
  • Strategic Planning
  • Process Improvement
  • Team Development
  • UX Evangelism

Software

  • Sketch
  • Balsamiq
  • Invision/Marvel
  • Adobe Suite
  • Pen & Paper