Resume
Experience
Jan 2021 - Current
Raymond James FinancialUX Supervisor
Create multi-year strategies and roadmaps to drive evolution of and organizational support for true user-centered design, drive and ensure cross-project and platform wide consistency, facilitate collaboration to engage the organization in design, expand the reach of UX, mentor and develop UX team members, define department and process improvements, and oversee day-to-day operations.
June 2019 - Jan 2021
Raymond James FinancialSenior UX Designer, Team Lead
Review designs to ensure cross-project and platform wide consistency, lead collaborative efforts, mentor team members, and provide suggestions for department and process improvements
May 2015 - Jun 2019
Raymond James FinancialUX Designer
Work collaboratively with the user experience team, account managers, developers, and financial advisors to help research, plan, design and test engaging user experiences for Raymond James’ digital solutions, following the steps of the Raymond James UX Design process.
2014 - 2015
Ashley Furniture HomeStoreGraphic Designer
Working on all aspects of design for a global retailer, including print advertising, digital advertising, social media, in-store experiences, and promotional materials. Adhering to brand guidelines, while assisting in further brand development.
2012 - 2014
Landy MarketingGraphic Designer
Working directly with customers addressing all of their marketing and design needs. Design projects include logos, direct mail, brochures, signage, trade show displays, vehicle wraps, billboards, web ads, and front-end web design.
2011 - 2012
Splinter CreativeGraphic Design Intern
Learning from some extraordinary mentors the ins and outs of the design agency world.
Education & Certifications
August 2020
Nielson Norman GroupUX Certificate - UX Management
Credential ID UXC#1021471
July 2019
Human Factors InternationalCertified Usability Analyst
Credential ID #2019-7496
December 2017
Nielson Norman GroupUX Certificate - Interaction Design
Credential ID UXC#1021471
2005 - 2010
Minnesota State University MoorheadBachelor of Fine Arts - Graphic Design
UX Skills
- UX Design
- User Research
- Wireframes
- Task Flows
- Prototyping
- User Interviews
- Ideation Workshops
- Usability Testing
- Design Systems
Leadership Skills
- Design Reviews
- Strategic Planning
- Process Improvement
- Team Development
- UX Evangelism
Software
- Sketch
- Balsamiq
- Invision/Marvel
- Adobe Suite
- Pen & Paper